Information campaigns, training and education of consumers and users of the municipality is an important aspect to take place in the City of Murcia, through the Department of Consumer Affairs, led by Antonio Castillo, special attention.
Councilman Festivals and Popular Culture, Rafael Gomez, to replace Deputy Mayor of Commerce, Antonio castle, stressed at the opening of the First Day "commitment to consumer associations from Murcia to work in resolving complaints and suggestions of citizens, to protect the rights of consumers.
Gomez also said that is undeniable, for the data used in the OMIC, which has consumers Murcia responsible, objective, critical and engaged with society.
Last year it collected 27,572 inquiries and complaints, representing an increase of 6,000 over 2008.
During his speech, Rafael Gomez pointed out that "consumer associations play a vital role in the reality we live in today, protecting, informing and educating consumers and assuming the representation and defense of their rights.
Perhaps most importantly, not only defending individual interests but in most cases it represents the collective interest. "
The issues to be discussed at this conference are:
The liberalization of the electricity sector.
The new contracts have been offered by various traders and the difficulty of obtaining economic benefits for consumers.
This has led to demand a massive request for information on consumer offices of the municipality of Murcia.
Healthy living goals.
The second issue of particular importance is improving the quality of life through health care and welfare, but always taking into account the need for physical exercise.
Consumer Day, which took place in Hall Annex Building to the City of Murcia, have the following schedule:
10:30.
Opening and presentation of the Consumer Day by the Deputy Mayor for Housing, Transportation and Trade, Antonio Castillo, and the Director General of Citizen Services, Chemical Dependency and Consumption, Juan Manuel Ruiz Ros.
11:00.
Paper consumer education information on the liberalization of the electricity sector, new contracts and invoices submitted.
The paper will come from the hand of the president of the Organization of Consumers Thaderconsumo, Juana Pérez Martínez.
11:45 am.
Coffee Break
12:00.
Presentation "Healthy Eating Active Living +" from the hands of Nieves Palacios, a specialist in endocrinology and nutrition, medical education and sport and Dr. Suma Health Program.
13:15.
Closing.
Source: Ayuntamiento de Murcia