Portal de Murcia
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Ensure more appropriate care to women victims of violence against women is the purpose of the motion that the PSOE mayor María Dolores Abellon defend in Parliament on Thursday.
Given that the CARM has not signed the cooperation agreement with the Ministry of Labour and Social Affairs for the implementation of a unique helpline for battered women, the 016, and the growth of calls, ask the PP Abellon a full regional urge the Government to sign that agreement as soon as possible and thus ensure more appropriate care with a single call and regardless of place of residence.
The service, in addition to providing specialized care 24 hours a day throughout the year and its free of charge, has other features, among which are:
Quick and easy to remember through a short number of three digits.
Universality in the service serving in addition to Castilian, English, French and other languages co-official status.
Continuous updating of the information on the rights of women victims and specialized resources available in social services, financial assistance, information services and assistance or duty roster, to the immediate attention of a situation of abuse.
Specialized training in providing information service conducted by a team of licensed telecom operators specializing in gender violence.
Specialist legal advice provided by a group of legal experts on gender violence.
Guarantee confidentiality of data service users.
Automatic derivation of emergency calls and 112 emergency centers autonomy.
Source: Grupo Municipal Socialista
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