As a result of care provided to taxpayers and records management in tax, company tax management Tribugest SA who works for the City of Murcia has obtained the quality certificate ISO 9001:2000.
From the outset, Tribugest Tax Management, Inc. has adopted the commitment beyond customers, has also acquired citizenship.
Therefore, it has opted for ISO 9001:2000 certification as a tool to ensure and provide the service of the utmost rigor and quality, acting at all times under the principles of efficiency, effectiveness, continuous improvement and customer satisfaction which posits that rule .
Both the process of implementation and certification to maintain the same, we have had from the outset with the collaboration of two leading companies in consulting, industry training and certification of Quality.
Novotec, service management consultancy focused on creating value for its customers and geographic presence internationally, is the company that accompanied Tribugest during every phase of process development and implementation of quality system and the that, to date, continues to rely to ensure both the maintenance of the same as for the continuous improvement of processes carried out Tribugest.
On the other hand is Applus, leader in certification, testing, inspection and technology services, Spanish multinational in the field of certification, which is the company that has been providing auditing and certification.
Thus, as a result of this process Tribugest has since 2006 ISO 9001:2000 certification for the provision of services "Attention to the taxpayer and records management in tax matters."
Certification as, apart from being an added value to our business, ultimately represents our will and effort to provide the best service to our customer and our commitment to work in line with a policy-based quality criteria continuous improvement-oriented approach towards business excellence.
Source: Ayuntamiento de Murcia