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Telecare conducted more than 3,600 major interventions to address the first half of 2008 (18/08/2008)

A total of 3677 interventions performed the home telecare service between January and June 2008, representing more than 557 actions in the same period in 2007.

The interventions have been motivated, mostly for health reasons, a total of 1,856.

Others were of a social nature -741 - and the rest were due to follow beneficiaries -429 - -651 -. and technical interventions

In regard to personal health interventions, for the most part were due to conditions neurovascular -608 - -569 -. and endocrine

Injuries also resulted from -338 - -168 cardio-respiratory problems - falling -106 - -90 abdominal problems - and urological -25 -.

Currently, a total of 3,169 users are providers of this service in the municipality of Murcia, which is currently developing a specific campaign to help older people to beat the heat.

The Telecare service allows people who live alone have confidence that crisis situations can be contacted via telephone and communication equipment and information specific to a center that is staffed by trained personnel.

Telecare is provided every day of the year, 24 hours and is a device aimed at improving the quality of life for over 65 years old, sick or disabled people living alone or living with others in similar situations.

This benefit, which began in Murcia in 1995 with 218 users, which reached 935 in 2002 and in 2003 had 1,500 beneficiaries, helping to cover two of the most important needs of the elderly: the solitude and safety.

More than 438,695 euros earmarked the city of Murcia to the service that has been paying since 1995 and whose total cost for 2008 amounts to 1.2 billion euros.

A technological revolution launched by the city of Murcia in 2005 was also a marked improvement in the welfare of users of home telecare service.

With the installation of video, you can see the caller-operator when you call the attending, "so that the provision becomes closer.

Moreover, it is important to emphasize the importance of the two vehicles adapted and equipped with all the necessary qualified personnel to intervene in the user's home, in an emergency.

The vehicle which visits to users to know their mood and health on an ongoing basis.

The medical equipment of the cars is oxygen equipment, emergency kit, resuscitation equipment, stretcher and diverse medical equipment, among others.

Are also equipped with safety equipment such as electrical repair equipment, plumbing, lights and bulbs, fire extinguisher and others.

Source: Ayuntamiento de Murcia

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UNE-EN ISO 9001:2000 - ER-0131/2006 Región de Murcia
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