Portal de Murcia
www.portaldemurcia.com
Coinciding with the summer, the Office of Citizen adjust your normal schedule and from August 1 will serve users from Monday to Friday from 09h to 15h.
During the rest of the year, this office, which serves an average of 300 people daily, offers an uninterrupted schedule from Monday to Thursday from 09h to 18h and 09h to 14h Friday.
There are several phone numbers where citizens can conduct their inquiries: over 010 (from Murcia), toll free 900 222 900 or by calling 968 358 363, which provide all sorts of information on general and administrative City Council and the Region.
Www.murcia.es web page is also available 24 hours a day.
In the three channels mentioned, Citizens Advice Bureau, web and telephone service, provides the information necessary to carry out local and regional efforts, administrative procedures such as registration certificates, address changes, corrections or certificates of payments data , among others.
Since its launch, the vast majority of visitors come to the office for general information inquiries covering a wide range of services to be the average waiting time less than two minutes.
Thus, reducing the time spent by the city to such efforts and improving the quality and service to the user.
Source: Ayuntamiento de Murcia
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