Portal de Murcia
www.portaldemurcia.com
Service users are assured of home telecare this provision in 2008 with the extension of the collaboration agreement with FEMP and Inserso.
Currently, a total of 2,883 users receive this service in the municipality of Murcia.
The Telecare service allows people who live alone have confidence that crisis situations can be contacted via telephone and communication equipment and information specific to a center that is staffed by trained personnel.
Telecare is provided every day of the year, 24 hours and is a device aimed at improving the quality of life for over 65 years old, sick or disabled people living alone or living with others in similar situations.
This benefit, which began in Murcia in 1995 with 218 users, which reached 935 in 2002 and in 2003 had 1,500 beneficiaries, helping to cover two of the most important needs of the elderly: the solitude and safety.
More than 438,695 euros earmarked the city of Murcia to the service that has been paying since 1995 and whose total cost for 2008 amounts to 1.2 billion euros.
A technological revolution launched by the city of Murcia in 2005 was also a marked improvement in the welfare of users of home telecare service.
With the installation of video, you can see the caller-operator when you call the attending, "so that the provision becomes closer.
Moreover, it is important to emphasize the importance of the two vehicles adapted and equipped with all the necessary qualified personnel to intervene in the user's home, in an emergency.
The vehicle which visits to users to know their mood and health on an ongoing basis.
The medical equipment of the cars is oxygen equipment, emergency kit, resuscitation equipment, stretcher and diverse medical equipment, among others.
Are also equipped with safety equipment such as electrical repair equipment, plumbing, lights and bulbs, fire extinguisher and others.
Source: Ayuntamiento de Murcia
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