Portal de Murcia
www.portaldemurcia.com
In the first seven months of the year it was handled almost 82,000 calls and nearly 6,000 home visits made.
The Mayor today visited a user of the service, which also allows devices to detect mobility, smoke, gas, or monoxide have fallen.
The extreme heat this summer has forced more than 1,600 interventions performed to meet the 800 greatest at risk.
Loneliness and security are two of the most important needs that older people face every day.
To a large extent, both are a result of age, and in many cases, lack of company difficulties that accompany the loss of physical conditions resulting from over the years and to submit some level of dependence is added.
One of the most satisfactory response to this situation, users encounter Telecare the municipality in this service, which gives them a way to enjoy tranquility without leaving home and without being forced to leave their usual surroundings ways.
To them, but also their families, of course.
This is the case of Joaquin Hernandez Aguilar, who at 83 years is attached to this assistance since 2011. The Mayor of Murcia, José Ballesta, together with the Councillor for Social, Conchita Ruiz, visited him this morning at his home in Guadalupe, where he lives alone.
Currently 2,358 people are served by the City, while 1,671 do so by the IMAS, making a total of 4,029 people in the township.
They made good use of the recipient gives good account of the volume of calls handled by the central Tunstall-Televida, awarded this service, which in the first 7 months of this year up to July-30 amounted to 81,854, of including 25,000 held by older people, more than 54,000 issued and made almost 3,000 telecare terminals for safety.
These calls must be added the almost 6,000 home visits made by more than 4,500 times by the mobile unit, a resource of social emergency and supplementary health support operates 24 hours a day, 365 days a year.
Moreover, 476 elders have also chosen the key holding service aimed at users who do not have contacts that have access to your home and can assist in a time of trouble or need.
The addresses of the users have right now of 1,132 safety devices, of which 669 are fire detectors / smoke, 252 mobility, 169 gas, 19 falls, 16 and 7 adapters UCR monoxide (Adapter medallion to facilitate the press).
The service not only ensures care to beneficiaries but also makes a wide range of activities as promotion of active and healthy aging through the delivery of lectures ("Travel Insurance" and "Living with vitality") and the development of three annual prevention campaigns on the effects of flu (October 1 to November 30), allergies (April 1 to May 31) and extreme temperatures (June 1 to September 30 and December 1 to February 28).
1,675 interventions in two months by the strong heat
At present, therefore, is running a special device to prevent extreme heat affects the health of 806 elderly in the municipality who are at risk, the 2,358 users who receive the usual tele-assistance service.
Of these, 7 are at level 3 (maximum risk), 657 at the secondary level and 142 at low risk.
Between June 1 and July 31 last, the AEMET been activated 21 times the yellow level by high temperatures, almost double that during the summer of 2014 (was 12).
From the Telecare service they have been made in the last two months 1,675 interventions by the various departments and have managed 2,996 calls from the spotlight where they are reported to follow the recommendations to mitigate the effects of heat.
Also during that period they were detected four high temperatures related cases, in which it required the attention of mobile unit without the need to mobilize emergency services.
The aim of this campaign is to establish performance measures to prevent, minimize and address the effects on the health of the people using the service can cause extreme temperatures.
Preventive measures apply to all users of the Telecare service, and refer mainly to recommendations to avoid or reduce the impact of heat communicated from the central and through brochures.
It intervenes directly with the most vulnerable people using -over 80 who live alone / AS and with whom not to be, an emergency have suffered as a result of high temperatures.
With them tighter to detect possible symptoms protocol applies, including calls and personal visits.
Source: Ayuntamiento de Murcia
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