Portal de Murcia
www.portaldemurcia.com
The Department of Social Welfare works for seniors who are in Murcia during the summer are not suffering from the effects of heat.
The Telecare service pays special attention to 834 users at risk (123 at low risk, medium risk and 704 in seven high risk).
From June 15 until the present plan was activated 1,245 interventions were made by the various departments which have given recommendations to prevent the effects of heat.
During this period the focus of telecare service has managed a total of 5,128 calls, which have been reported to follow the recommendations to mitigate the effects of heat.
Also have been detected in the town of Murcia two related cases with high temperatures, served by the department without being mobile unit must be mobilized emergency services.
The purpose of this Plan is to establish performance measures that since municipal Telecare Service will be performed to prevent, minimize and address the effects on the health of the people using the service can cause extreme temperatures.
Among the preventive measures apply to all users of the Telecare service, include the following:
- Recommendations to avoid or reduce the impact of extreme temperatures on health: these recommendations are provided from the Central and delivered as a booklet to all the users visited by professionals Telecare service (Zone Coordinators, Mobile Unit installers and technicians).
- From Central Telecare is consulted daily page of the Spanish Meteorological Agency (AEMET) transmitting information in advance of the expected temperature indicating if there is some level of risk in each area, scheduled for that day (yellow, orange, red) for both service professionals and for user who want to know what time and temperature will, just have to make a call from your Terminal Telecare.
- Identification in the database of the service of the most vulnerable to the effects of extreme temperatures by levels of socio-health risk, Risk 1, 2 and 3 users people, facilitating the intervention when needed.
Intervention measures (for use with the most vulnerable users groups: the elderly of 80 who live alone and that without being, having undergone an emergency as a result of extreme temperatures) are:
- Implementation of a screening protocol against extreme symptoms and first aid intervention staff Central temperatures.
- Strengthen the monitoring service users: calls from the Central and customized by the Department views Coordination Zone (Workers / Social as) and Unit Cell..
- Assure that all the users at Risk, have key contact their municipality (mainly Hazard 2 and 3).
During 2013 (from June 1 to September 15), a total of 2,845 interventions, which he proceeded to deliver recommendations to mitigate the effects of the heat is conducted.
A total of 7,908 calls were handled, focusing on those recommendations.
During this period three heat-related incidents, two of which were addressed in the home department by the mobile unit without the need to mobilize emergency services were detected.
In one case it was necessary after receiving attention from the mobile unit department, mobilizing emergency department, who saw fit his transfer to hospital, he was discharged a few days.
Source: Ayuntamiento de Murcia
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