Public transportation from the town of Murcia, in addition to quality and comfort, offers a great punctuality.
Both Transport of Murcia, dealership buses 'coloraos' as Streetcar Murcia, have the AENOR UNE 13816, a voluntary way of knowing exactly punctuality of public transport and other quality guidelines.
According to recent data the tram, in the last year, has achieved a punctuality of 95% while in Transport buses Murcia has been of 91.75%.
This means that the urban transport of Murcia is the highest quality since established more than 80% to reach this score.
Regarding buses keep in mind that the highest incidences of delayed rays occur in vehicles that are walking the narrow streets and one-way.
In addition, urban transport is not comparable with suburban and suffered delays caused by social events such as demonstrations, parades ...
Moreover, it is noteworthy that in the last ten years the cost of 50 trips per month has increased only ten euros, and has gone from 25.80 to 35 euros.
This demonstrates the clear price suppression caused by the significant fiscal effort by the City to subsidize bus tickets so that Murcia use public transport at an affordable price.
UNE-EN 13816 Public Passenger Transportation provides guidance to operators to make commitments in the provision of quality of service, in order to meet the expectations of their customers.
Quality commitments must be assumed in eight areas: time, comfort, information, accessibility, safety, service offered, customer service and environmental impact.
Source: Ayuntamiento de Murcia