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The new garden maintenance service will be open 24 hours a day suggestions from citizens through a computer system (19/12/2012)

The City Council's new contract tender upkeep and maintenance of gardens and woodland alignment.

This new contract, which comes into force on 1 January, will be in charge of STV Management SL.

In total it will invest 29.4 million euros over a period of four years, renewable for two more.

In total the new hires will work in 165 people.

In addition, all existing contract workers will be hired in the previous surrogate

This new service will also be more efficient because the 95 vehicles to be used for different jobs are green (electric, hybrid or LPG).

Moreover, the company will hold various jobs annually:

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Supply and installation of playground sets (minimum of two elements swings, slide and springs, rubber tiles around the set and fenced).

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Supply and installation of sets gerontogimnasia games (minimum 4 pieces).

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Adequacy of the irrigation system in ten gardens irrigation automation system and initiated by the City via WIFI.

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Replacing trees for new specimens, including destoconado.

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Paving Drainage Basins lacking in them at the center of the city.

In addition, the new contract represents a significant advance over the previous because it increases the surface area of ​​gardens to maintain and retain all the existing in the municipality (1,835,961 of the 2,400,000 m2 versus m2) and Woodlands alignment (from current 33,098 to 45,000 in the new contract).

Also includes garden areas related to municipal buildings that were hitherto held by the services themselves.

Another major new feature is that it is committed to a comprehensive maintenance of the garden and not only the maintenance of green elements.

It is included for both the maintenance of furniture, playgrounds, banks, civil works elements, paving, irrigation networks and systems, lakes and fountains.

What is not included is the lighting, cleaning bins and be competition from other services.

With comprehensive maintenance model, already adopted in other cities, including Madrid, Seville and Alicante, is get a number of advantages such as:

· More effective global conservation.

· Lower cost per unit area.

· Minor inconvenience to citizens.

It has also proposed the creation of an information management system that encompasses Integrated Service management jobs, green spaces and urban trees and communications.

This will more effectively manage the service with the use of new technologies in line with the Smart Cities project which has joined the City.

This information management function to three different levels:

· The contractor will periodically update the inventory the green and wooded with a Geographic Information System (GIS).

· Must have a computerized communication system that allows computer control of incidents and regular working parties, in order to improve the management of administrative tasks.

You'll need to have a central server which records all the information sent via the Internet from the terminals (PDA or Tablet) to be delivered by the hire technicians, security guards and maintenance managers responsible (at least 15 units).

· The contractor will provide the fleet assigned to the contract and vehicles of the Municipal Environmental GPRS tracking system, to track papers established routes.

It also will create a program of incidents and citizen services by which the contractor will have a phone and email to address citizen calls or email 24 hours a day, 365 days a year.

Also be addressed by the program motivated incidents "Murcia from tree to tree" of the website service environment.

The playgrounds will be placed posters with the phone or email where report incidents.

In addition, the company will have a maximum period of reparation:

TYPE OF IMPACT

TERM

REPLACEMENT OF WOODLAND AND / OR ARBURTOS

7 DAYS

STUMP REMOVAL

7 DAYS

TEARS IN programmers and / or sprinklers

24 HOURS

PIPE BREAK (with loss of water)

3 HOURS

OPERATE WITHOUT SOURCE AND LAKES

3 DAYS

REPLACEMENT ELEMENTS FORMING PART OF A GARDEN

1 WEEK

BREAK OR MALFUNCTION OF GAMES FOR CHILDREN AND / OR gerontogimnasia

48 HOURS

REPLACEMENT OF GAMES FOR CHILDREN AND / OR GEREONTOGIMNASIA

7 DAYS

Remove graffiti

7 DAYS

Replacement of absent staff

2 HOURS

The winning company will have a checkpoint guard whose mission will be crucial to address promptly to emergency situations in the hours produced non-working hours and in the holidays.

Also this company, to include comprehensive maintenance of the gardens, take a set of contracts that were awarded to date independently, such as palm trees weevil removal, trimming service mulberry tipuanas pruning and other tree service conservation and maintenance of fountains and lakes and supply rubber slab.

Source: Ayuntamiento de Murcia

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