Portal de Murcia
www.portaldemurcia.com
The new Maintenance Service Public Roads comes even closer to the citizen.
If from May, Murcia may give notice of any significance in the streets through the website and the toll free http://www.insitumurcia.es 800,760,173, now you can download the application to their smartphone.
Both users of iPhone and Android phones can now access or Play Store App Store and search for the 'In situ Murcia'.
Opening it will find a guide to use in explaining what this service, how to participate and a contact for comment about the service.
The application allows an incidence writing your description, the service to which it belongs (damage to sidewalks, driveways, pedestrian areas and street furniture, street cleaning and refuse collection, parks and gardens and wooded parkland, street lighting, traffic and transport and others), the exact address and a contact email.
You can also add a photograph and exact location of the impact through geolocation.
You can also consult the various incidents that have occurred in this way through a map of the town.
Another novelty of this service is the inclusion on the site www.insitumurcia.es a tab where you can see the works that are currently running or have completed, their location, characteristics and even photographs of the state.
Since its launch, last May, Onsite service has received a total of 147 requests of which 136 have been through the web and the rest by telephone.
TYPE OF REPAIR
WEB
TELEPHONE
Street Lighting
10
0
Emuasa
9
0
Investments
3
0
Street cleaning
18
1
State Highway Maintenance
39
8
Maintenance Pedanías
23
1
Parks and Gardens.
8
0
Traffic and Transport
18
1
Others
8
0
TOTAL
136
11
The incident received outside the Service Maintenance of Way Public are referred to appropriate services.
Remember that this service, launched by the Department of Urban Quality and Infrastructure, serves to address any issues swiftly, getting shorten repair times, so that emergencies of the eight urban districts will be repaired in a within three hours.
So, after sending the incidence is valued and given the urgency of the technicians who transferred to the operator for the fix.
When finished repair is communicated to the public.
Although the scope is limited to the neighborhoods of Vistalegre-Fleet, Central East (San Bartolomé, San Lorenzo, Cathedral, San Juan, Santa Eulalia), Midwest (San Antolin, San Miguel, San Nicolas, San Pedro, Santa Catalina), El Carmen, The (La Paz, Vistabella, Fame), Juan Manuel Infante, North (St. Anton, St. Basil, St. Andrew) and Santa Maria de Gracia, San Antonio, if any citizen to give notice of any incident in another area of ​​town, it will move to the appropriate service
Source: Ayuntamiento de Murcia
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