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Optimizing resources and improving efficiency, citizen services and management are the keys that summarize in general terms the new service of conservation and maintenance of gardens and woodland alignment of the municipality of Murcia.

For the first time in history, the city of Murcia will bring to hiring a service of the council of the Environment, led by Adela Martinez-Cachá, which includes the entire service provided in terms of gardens and woodland, and that to date the contracts were formalized separately.

This new service, whose specification has this morning received the approval of the Governing Board of the City of Murcia, will host the complete maintenance of green areas in the municipality of Murcia being solely and exclusively, cleaning and lighting for hire to another company.

The service contract will be for a term of four years, renewable annually for two years.

The maximum amount of service for recruitment will be 29.9 million euros.

Undoubtedly, the benefits are more than significant, as there will be more effective global conservation will reduce the cost per unit area and will be little inconvenience to citizens.

This maintenance is carried out models in big cities like Madrid, Seville and Alicante.

The improvement over previous contracts will be seen mainly in:

1.

Increased area of ​​gardens to maintain and preserve

The gardens increases the surface to maintain and retain all the existing in the municipality (of 1,835,961 m2 compared with 2,442,048 m2) and woodlands alignment (from 33,098 to 48,827 today in the new contract .)

It also includes landscaped areas related to municipal buildings that were hitherto held by the services themselves, such as trees on soccer fields or small gardens of municipal buildings.

2.

Comprehensive maintenance of the gardens

Commitment to a comprehensive maintenance of the garden, leaving the furniture including maintenance, playgrounds, banks, civil works elements, floors, irrigation networks and systems, lakes and fountains.

Does not include lighting, litter bins and cleaning to be competition from other services.

3.

Integrated computer management system

The service will Concessionaire Management System Integrated Computer encompassing service management jobs, green space and urban woodland and communications.

This will more effectively manage the service with the use of new technologies and in line with the Project SMART CITIES which has joined the city of Murcia.

This will be one of the great innovations that include the service, which will be three levels:

- Regular updating of inventory items with a green and wooded Geographic Information System (GIS).

- Computerized Communication System that allows computer control of incidents and regular work parties, in order to improve the management of administrative tasks.

You'll need to have a central server to record all information sent via the Internet from the terminal (PDA or tablets) to be delivered by the hire technicians, security guards and managers responsible for maintenance (at least 15 units).

- The fleet of vehicles assigned to the contract and vehicles of the Municipal Environment will have a GPRS tracking system, to track papers established routes.

4.

Program incidents and citizen

The winner will have a service phone and email to address citizen calls or email 24 hours a day, 365 days / year.

Also attend incidents motivated by the "Murcia from tree to tree" of the website of the service.

Furthermore, children's play areas will be placed posters with the phone or email where the incident report.

It also established mandatory deadlines troubleshooting, which will make the response period is faster to meet the needs of citizens.

The new service will incorporate quality criteria, so far not been incorporated in the contracts, allow the green areas meet certain criteria such as: inches of grass, woodland size, etc..

In addition, the contractor shall have a guard checkpoint will address fundamental mission promptly to emergency situations produced in the hours not included in working hours and on holidays.

Source: Ayuntamiento de Murcia