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The City Council renewed its commitment to the citizens in the public service of population census (09/05/2012)

Murcia City Council gave the green light this morning to the specifications for the renovation of public service the population census, a total of 404,964 euros for a period of two years, renewable for another two years.

Remember that the standard service, offered in the Service Office which is located in the garden of the Powder of the city of Murcia, which can perform the following steps:

- Flyers and registration certificates.

- Change of address.

- High from other municipalities.

High from abroad.

It is also necessary to consider the implementation of this service, so closer to the citizen, was launched in 2007 with a series of actions that have substantially improved the service provided to citizens of the municipality of Murcia.

Among the enhancements in recent years are the following:

- Extension of time with the intention to further develop and streamline the service by opening the evening office hours, namely from 16 to 19 hours, Monday to Wednesday throughout the year, except in festive days.

- The appointment is another innovation that joined the Municipal Bureau of Statistics.

Those interested in any process, without having to take the same number in units, may request to turn over the internet and by phone.

- The operation of the queuing machine that was launched in 2008 and that is what enables the management of appointments made through the website of the City of Murcia.

- Personal care with Arabic, English and French.

The public service receives a daily average of 400 people, in the morning, so the incorporation of these improvements since 2007 have brought the service to make a greater division of labor, without a doubt, it is in improving both citizens and employees.

Source: Ayuntamiento de Murcia

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UNE-EN ISO 9001:2000 - ER-0131/2006 Región de Murcia
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