Portal de Murcia
www.portaldemurcia.com
The Plan of Action against extreme temperatures launched by the Department of Health and Social Welfare has made during the 1289 summer activities of the various departments of the Telecare Service in which recommendations were delivered to prevent the effects of heat.
In the municipality there are 632 users at risk of total 2708 receiving major telecare service.
Of these 632 users, 121 are at risk 1, 500 risk risk 2 and 11 3 (and level 1 being the lowest and 3 the highest).
To date we have detected a case involving high temperatures: On July 2 a user is served by Casillas who contacted the center to report that Telecare was dizzy.
In mobile unit visit, after the values ​​obtained were mobilized Emergency Coordination Center, moving the client to the hospital.
After a follow-up from the central telecare, user's daughter reported that he had been discharged and that the reason for the emergency was hypotension resulting from high temperatures.
This Teleassistance for extreme temperatures has different performance measures:
Preventive:
Apply to all service users of Telecare.
- Recommendations to avoid or reduce the impact of temperature extremes on health: These recommendations will be provided from the Central and delivered as a brochure to all the users visited by the Telecare service professionals (Coordinators area Mobile Unit installers and technicians)
- From Central Telecare is consulted daily the website of the Spanish Meteorological Agency (AEMET) transmitting information in advance of the expected temperature indicating whether there is some level of risk in each area scheduled for that day (yellow, orange, red) for both professional service to the users who want to know what time and temperature will, just have to make a call from Terminal Telecare.
- Identification in the service database of the users more vulnerable to the effects of extreme temperatures according to levels of socio-health risk, risk 1, 2 and 3, which facilitates the intervention when needed.
Intervention:
Apply to the users most vulnerable older than 80 who live alone / as and those not so, having undergone an emergency as a result of extreme temperatures.
- Implementation of a protocol for detection of symptoms against temperature extremes and intervention in first aid for Central staff.
- To strengthen the follow-up to the people using the service: calls from the Central and personal visits by the Department of Coordination Zone (Workers / Social ace) and Mobile Unit.
- Take care that all the users at risk, have contact with your local key (mainly Risk 2 and 3).
- Strengthen information with Social Services professionals, weekly incident report is prepared which is sent to their own social services.
The purpose of this Plan is to establish performance measures that, from the municipal Teleassistance are made to prevent, minimize and address the effects on the health of service users can lead to extreme temperatures.
These measures, which will run until September 15, apply to all the people using the Telecare service bulletin, but in a more special to those most vulnerable because of age, dependency, isolation and chronic diseases.
Source: Ayuntamiento de Murcia
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