Portal de Murcia
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The web of Murcia is one of the best in Spain and which allows citizens to conduct more transactions online according to a study by the Association for Civil Rights, Economic and Social (ADEC) and the Association of Internet.
Both associations made between March and June this year, I study on e-local government councils representing 25 of the 17 autonomous communities such as Madrid, Barcelona, Bilbao, Sevilla, Granada, Zaragoza, La Coruña or Toledo.
Thus, we have examined the total number of procedures performed in the councils and how many are available electronically.
According to the findings, only three cities offer the possibility of carrying out 50% or more of their transactions online: Bilbao, San Sebastian and Murcia.
The remaining 25 cities are below this 50%.
Have also been looked at 27 specific services, Murcia one of eight councils best placed next to Barcelona, Zaragoza, Sevilla, Albacete, La Coruña, Bilbao and Madrid.
Thus, we evaluated the websites of Murcia allows procedures such as making suggestions, download documents, debit, and payment of IBI IVTM, employment exchange registration, cultural and sports activities, certificate of registration ...
Moreover, the study also notes that the website presents a good location and organization and attention online.
In addition, there has been a practical test to check the response time of the municipalities evaluated.
Murcia answer between 24 and 48 hours from the time of the query.
The study concludes that Murcia is the fifth council of the 25 Spanish cities in more final score of e-local government behind Bilbao, Albacete, Oviedo and Valladolid.
Source: Ayuntamiento de Murcia
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