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All arrangements can be made at the same point, immediately and without having to move to other municipal buildings, "streamline and simplify administrative procedures," said the mayor.

This new functional and open space, whose works are running on the ground floor of City Hall, has an area of ​​500 square meters and will be operational at the end of the year.

The Mayor of Murcia, José Ballesta, and Councilman Modernization, Participation and Urban Quality, Jose Guillen, presented today the project of the new Office of Citizen of the City, a space that will house the Town Hall and will feature a living Neighborhood Participation open to all Murcia.

Ballesta and Guillen, who visited today the works are running on the ground floor of La Glorieta, advanced that it is "a new space of 500 square meters which will be operational in order to optimize the service provided to the Murcia, which will make all efforts with the Administration at one point, immediately and without having to move to other municipal buildings. "

These facilities have two entrances, one through the side door of the Arenal Street and another in the front door of City Hall.

It will create a large living Ocal Participation, in which different groups can meet and where municipal projects, artistic creations will be presented and there will be other events to encourage social participation, "opening to neighboring City Hall , which is the home of all Murcia. "

In addition, these units videoword three screens will be installed to Murcia can visualize and learn first hand information of interest related to the City Council and the state of their municipality.

To facilitate administrative procedures, the new space will offer a comprehensive service that allows the presentation of documentation addressed to all Administrations (other municipalities, regional and central government), streamlining and simplifying procedures.

A functional, diaphanous and luminous space

The new Service Office, which will replace the currently existing in the Plaza of the Apostles, will be a functional, diaphanous and luminous space, which will also feature a large area of ​​personal assistance, with a total of 11 officers plus 2 heads of equipment.

Also, the new environment will have an area Telephone Service, with 7 staff members responsible care Phone 010, telematic procedures, chat, information requests and resolution of incidents sent through the App TuMurcia.

The hours will be uninterrupted, Monday to Thursday from 8.30 to 17.30, Friday from 8:30 to 14:30, and Saturday will be a registry service from 9.30 to 13.00.

Playground to facilitate efforts to parents

the creation of a Children's play area with tables, chairs, games and painting materials are also contemplated, so that parents can take the steps while the kids entertained in a space tailored to your needs.

Source: Ayuntamiento de Murcia