The Mayor, José Ballesta, and the Bishop of the Diocese of Cartagena, Jose Manuel Lorca Planes, accompanied by the Councillor for Employment, Tourism and Culture, Jesus Pacheco, have delivered this morning to the Cathedral Museum plaque attesting to their commitment to Quality Tourism, in a ceremony attended by some 91 representatives of the establishments and services that have this distinctive
In this way, the museum meets the Manual of Good Practices visitable museums and tourist attractions Tourist Quality Plan promoted by the Department of Employment, Tourism and Culture.
In addition, the event was attended by representatives of 90 establishments and other services awarded the Tourist Quality Commitment 11 different sectors and that position Murcia in eighth place nationwide this project.
These 91 facilities and services have met the requirements of good practice manuals and also exceeded the external evaluation, demonstrating a clear improvement of quality standards of its products and services.
Specifically have received this distinction in March Travel Agencies, 2 bars and cafes, 33 shops, 1 Convention Bureau, a Spanish language school for foreigners, 12 Tourist Guides, 14 museums and attractions, 2 Professional Congress Organizers, a Palace congress, 11 restaurants and 11 Taxis.
As explained by the Mayor of Murcia, José Ballesta, "the Plan Quality Tourism aims to promote the necessary initiatives to strengthen the Murcian tourism sector in an increasingly competitive market, facing holistically actions to improve the quality of all elements that directly or indirectly influence the development of tourism for Murcia takes hold as a quality tourist destination. "
Thus, the aim is to improve the competitiveness of the destination betting on the quality of facilities and services that make up the tourist offer of Murcia, providing companies or entities that adhere to a management system and improve the quality of their products and services and contribute to the satisfaction of tourists in collaboration with all the agents of fate, public and private.
Specifically, this project studies the facilities and equipment, the services offered, customer satisfaction, coordination internal way of working ...
Integral System of Quality Tourism in Destinations (SICTED) is a methodology that provides a comprehensive and permanent quality management system at the destination, encompassing those services that are part of the itinerary of consumption of tourists, as tourist satisfaction derived from obtaining a positive experience on multiple levels.
The employer has the free advice of the technicians of the Department throughout the implementation process and finally an external evaluator, accredited by the Ministry of Tourism, and funded by the Department itself, performs spot checks quality standards prior to obtaining distinctive gait.
The facilities and services awarded the Tourist Quality Commitment 2015 are:
Travel agency
- Evadeo travel
- Viajes Eroski - Infante
- Viajes Eroski - New Condomina
Bars and cafes
- Parliament Andaluz - Plaza Flores
- Parliament Andaluz - Square Romea
shops
- Antonio González Fabrics
- Attuendo
- Bodegas Rincón de Baco
- Cafes Salzillo - Avenida de la Constitution.
- Cafes Salzillo - Salzillo Sculptor Gran Vía
- Cafes Salzillo - Square Condestable
- Cafes Salzillo - San Cristobal
- Hot
- Craft Centre Murcia
- coosy
- Field Jewellers
- Dianthus flower shop
- The Loft Adriana
- Te Essences chocolate _café
- FlorHisteria - Juan XXIII
- FlorHisteria - Ronda de Garay
- Fernando Son Florist - Isidoro de la Cierva
- Fernando Son Florist - Jaime I
- Fernando Son Florist - Ronda Norte
- IL Bosco
- The Cal
- The Farmaristería
- The Milkmaid of Bordeaux
- Magenta
- Mak
- My Little Jewellers - Gutierrez Mellado
- My Little Jewellers - Tatters
- Momo
- Optical Society
- Optical Tenvisión
- Perfumery London
- TitisCloting
- Vanila
Convention Bureau
- Murcia Convention Bureau
Spanish schools for foreigners
- Instituto Hispanico de Murcia
Tour guides
- Aldaba Tourism and Cultural Services (business)
- Alide Interpreters (company)
- Ana Isabel Sánchez Ramos
- Delia Saavedra Forest
- Enrique Garcia Mena
- Manuel Canovas Madrigal
- Maria del Carmen Romero Dengra
- Maria Pilar Rodriguez Madrid
- Maria Trinidad Marin Perez
- Natalia de Bustamante Tello
- Pedro Serrano Solana
- Purification Pelegrin Giménez
- Susana Ruiz Lopez
Museums and Visitable Tourist Interest
- Recovery Center Wildlife Valley
- Visitor Center Monteagudo
- Visitor Center Valley
- Visitor Center Light
- Visitor Center La Muralla
- Visitor Center San Antonio El Pobre
- Centro Parraga
- Space Molinos del Rio Stables _
- Archaeological Museum of Murcia
- Museum of the Cathedral of Murcia
- Museum of the University of Murcia
- Salzillo Museum
- Museo Santa Clara de Murcia
- Real Casino de Murcia
Professional Congress Organizers
- Aldaba Tourism and Cultural Services
- Events in plural
Conference Centres
- Auditorium and Congress Center Victor Villegas
Restaurants
- Restaurant Palco Parliament
- Restaurant El Patio
- McDonald's Infante
- McDonald's Espinardo
- McDonald's Murcia West
- McDonald's New Condomina
- McDonald's Thader
- Ikea Food
- Zig Zag McDonald's
- Universal Pacoche Restaurant
- Huertano Rincón de Murcia
taxis
- Antonio David Murcia
- Blas Vicente Romero
- Jose Javier Bermudez
- José Pérez Garvi
- Juan Tomás Muñoz
- Manuel Gómez Franco
- Strong Pascual
- Radio Taxi Murcia
- Rafael Ruiz Montiel
- Serafín Baeza
- Sergio Garcia Navarro
Source: Ayuntamiento de Murcia