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On the occasion of World Day of Consumer Rights, the City installed an information booth that will remain open to the public Tuesday from 10:00 hours to 13:30 hours.

During 2015, the OMIC of Murcia, 2,724 complaints were recorded.

Consultations over the past year, both personal, telephone or email, amounted to 8,225, between 30 and 40 daily

The Department of Commerce, Organization and Institutional Relations, who heads Maruja Pelegrin, has opened an information booth in the Plaza de Santo Domingo, on the occasion of World Day of Consumer Rights, which will remain open during this Tuesday in time 10: 00 to 13:30

With this initiative, consumers, public and users, who have access to 4 Municipal Offices Consumer Information, one in Murcia city and three districts, it is recalled "in order to minimize the number of journeys and so can lead the closest to his home, "said Pelegrin.

Specifically, the office of Murcia is located in Saavedra Fajardo Street, opposite the Plaza de Europa with office hours from 09:00 to 14:00 hours;

Cabezo de Torres, Carmen street, 3, from 09:00 to 14:00;

in El Palmar on the street, open on Thursdays from 09:00 to 14:00;

and Beniaján, located in Station Street, from 09:00 to 14: 00 pm on Fridays.

In the Municipal Office of Consumer Information (OMIC), all citizens "can make their claims, complaints, inquiries and complaints about consumption," he pointed Maruja Pelegrin.

The councilman of Commerce pointed out that "during 2015, in the OMIC of Murcia, 2,724 complaints were registered."

Consultations over the past year, both personal, telephone or email, amounted to 8,225, from 30 to 40 daily.

Almost all they were resolved at the same time be raised by providing the right information.

Also, the mayor has clarified that "facilities and services provided at home, be required to deliver the complaint forms to the user who requests and establishments must display a sign indicating its existence."

The main reason that different complaints or claims are formulated during 2015, has been telephony, fixed and especially mobile, then issues related to department stores, banks, electricity, insurance, appliances, transportation of passengers and vehicles.

They have also been the subject of inquiries or complaints, problems with travel agencies, water supplies and gas, lodging, meals, car parks, schools, entertainment and recreational activities, gas stations, housing, sports facilities, textile, dry cleaners, freight, etc. .

Source: Ayuntamiento de Murcia