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The municipal Teleassistance the City of Murcia increases by 63 percent the installation of safety devices at home (02/03/2016)

1232 homes have smoke detectors, gas leak, carbon monoxide buildup or falls

The Telecare Service of the City of Murcia, under the Department of Social Rights who directs Conchita Ruiz Caballero, ended last year with 1,232 safety devices installed in the homes of 2,353 people users, representing an increase of 63 percent For the year 2014, which ended with 752 facilities.

Currently, 730 are operating fire detectors / smoke, gas leaks 189 (189) and 16 accumulation of carbon monoxide, these detectors are specifically directed to fight the so-called 'silent murderers'.

The service, as explained Ruiz Caballero, also covers another major risk for the elderly, such as falls, and it has 20 portable devices that warn of this event and 255 detectors mobility notified compatible situations this situation".

Since last year, 18 people have mobile telecare service, allowing them to receive the same attention as within home anywhere outside it.

These users have a mobile phone that contacts the spotlight and provides immediate emergency location so they can continue with their usual outdoor activities, which promotes active aging.

To increase the safety of users, the Telecare Service, explained the Councillor for Social Rights, "custody also the keys to 478 homes, which allows access to them in case of emergency in a faster way."

So, last year, these keys were used on 164 occasions, which is managed by the private entity Tunstall Televida that the city of Murcia has arranged the home telecare service.

On the other hand, in 2015 44.515 calls were recorded at the center of attention, most of them to have contact with others and ask for some information.

To increase contacts and avoid the feeling of loneliness experienced by many elderly, he said the mayor, "the center increased its calls to the users 12.5 percent over the previous year (15,300 calls more), reaching 93,000 calls issued, of which 13,243 corresponded to taking medication reminders, a doctor's appointment ... and almost 38,000 to follow that, every 15 days, users are done ".

Last year, each household has received 4.8 times, on average, coordinators, technicians or technical installation of mobile units, with a total of 10,054 interventions, finished Conchita Ruiz.

Source: Ayuntamiento de Murcia

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