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The Social Services of the Murcia City Council are processing 100 daily files of families with basic needs, thanks to the streamlining and modernization of procedures, so that in the next few weeks all the files currently received will have been processed.
The councilor for Social and Family Rights, Pilar Torres, has pointed out that "Streamlining the processing of aid, coordination and the establishment of clear procedures is one of the challenges that this department is facing, to respond to the increase in work that It will mean the opening of new help lines, the attention of requests and the increase of calls that are being received in a very short time ”.
To facilitate Murcia families' access to municipal resources, the City Council has unified all municipal public information on the 010 telephone line, attended by professionals from the Citizen Attention service.
Call for the Network for Social Inclusion
Within this coordination, the one related to the entities of the third sector of social support is fundamental.
For this reason, the councilor will convene next week the Network for Social Inclusion of the Murcia City Council, which includes the EAPN, Red Cross, Cáritas, Jesús Abandonado, CEPAIM, Gypsy Secretariat, Columbares and RAIS Foundation, with the In order to work with unity of action with all of them, distribute and coordinate the work to be more effective and incorporate new proposals from these entities into the Social Support Plan that the Murcia City Council is developing.
Social care by COVID, a matter of state
As reported by the councilor, "this Social Support Plan will have the resources that are necessary to serve all families."
It must be remembered that at the Governing Board yesterday, Wednesday, it was approved to allocate one million euros from the Contingency Fund to serve vulnerable families.
Likewise, at the Governing Board of April 3, it was agreed to offer 26,129 euros in direct subsidies for families with social needs that will cover mainly basic food expenses, but also housing rental, eyeglass repair and orthopedics.
The councilor for Social and Family Rights, Pilar Torres, has indicated that "the City Council will undertake an unprecedented effort in the social sphere due to responsibility, but we do not have the resources to meet all the needs that this crisis will generate.
It is a matter of State and you cannot discharge all the responsibility in the Town Halls ”.
Source: Ayuntamiento de Murcia / Foto: archivo
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