Portal de Murcia
www.portaldemurcia.com
The La Raya Governing Board, where the Social Work Unit will be located.
Although the district already had this service, it was provided from the UTS of Nonduermas.
With today's agreement, La Raya will have its own space in which the access of the entire population to Social Services will be facilitated, reporting in detail on existing social resources, advising on social problems and channeling them to other existing resources, attending to cases of social emergency and processing different types of benefits.
Currently there are 40 Social Work Units of the Municipal Centers of Social Services in Murcia that have an appointment service that allows you to make an appointment with professionals by calling 868080300. Since May of last year there is also the possibility of doing it online through the web https://citaprevia.serviciossociales.murcia.es/
According to a survey carried out in 2018, a total of 1,540 users of the prior appointment system rated the ease with which they were able to access it with a 4.43 out of 5, stating 79.41% that it was "very simple" and the quality of the care received was 4.53 out of 5, with 78.5% of the respondents rating it as very positive.
Regarding the quality of care received in the Social Work Units, the assessment was 4.34 out of 5 in terms of the professional care received, with 81.24% rating it as good or very good, the assessment of the information being offered 4 out of 5, with 71.21% of people who considered it useful or very useful
Source: Ayuntamiento de Murcia
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