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Murcia tram updates its application with new functionalities to improve the user experience (12/03/2020)

The Councilor for Sustainable Mobility and Youth, Rebeca Pérez, together with Santiago Molina, technical director of the Murcia Tram, presented this morning the update of the Murcia Tram mobile application, at the Marina Española stop, one of the most frequented by users of this form of transport.

Among the new functionalities that have been incorporated, the incorporation of the second passing time of each tram in all the passing times of the application stands out.

This will allow users to minimize waiting time when stopped.

In addition, in the new application and in order to encourage user participation, the user may send incidents, suggestions or make inquiries, and attach photographs.

Likewise, labels can be scanned to obtain information on transit times, rates ... In this way, the Navilens technology is extended, which was implemented throughout the Murcia Tram line for people with visual disabilities, the rest of the users who They can also scan these labels for additional, real-time information.

The new application has been completely redesigned with a completely new appearance and adapted to different electronic devices.

Information about places of interest near each stop is also displayed, using the tram to discover the city, and a new functionality has been incorporated to show warnings about the state of the lines and alerts about the status of the tram.

Likewise, a section of Murcia Tram News has been included so that the user knows the latest news related to TdM, telephone and email contact buttons so that the user can contact Tranvía de Murcia without leaving the application and a map of access to Murcia Tram offices.

Councilwoman Rebeca Pérez explained that "with the launch of the application, Tranvía de Murcia is even closer to the real needs of users, and allows the development of useful actions and tasks for all of them, promoting the use of universal technologies to all over the world and enhancing citizen connectivity with the city and its heritage. It also facilitates time savings and improves the use of Murcia Tram, given the clear and updated information provided from the application. "

Source: Ayuntamiento de Murcia

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