The Councilor for Traffic and Public Safety, Lola Sanchez, and the Minister of the Presidency, Pedro Rivera, visited this morning the coordination and emergency management room that will provide a more effective management and service thanks to an agreement between the Autonomous Community and the City Council of Murcia.
This agreement allows the integration of Murcia Firefighters in the regional radiocommunication network shared by multiple security services, which will mean an improvement in the time of emergency management in the city of Murcia.
In it, all the operative aspects of emergency call management and derivation of the 080 to 112 telephone will be contemplated, which, together with the completion of the implementation of the TETRA communication system at the operational level in the Murcia Fire Department, will represent an important advance in the service to the citizenship.
In this way, the quality of the service provided by the Fire and Rescue Extinction Service and the coordination tasks in its interventions are increased, thus offering a fast, orderly and efficient action.
Councilor Lola Sanchez explained that "due to the transcendental importance of communications in the coordination of an emergency, this innovative integral system is incorporated, thus allowing an optimal use of resources and the simplification of work".
The initial deployment of the network was carried out in the 2004-2008 period and is based on the use of TETRA digital narrow-band technology, which provides low-speed voice and data critical mission services.
Currently the RADIECARM network consists of 28 TETRA base stations distributed throughout the Region of Murcia, which provide good regional coverage.
The base stations communicate with each other through a switching system located in the Emergency Coordination Center 112 of the CARM located in the city of Murcia and its own transport network, which is totally independent of the operators' networks of public and private telecommunications networks.
In the Command and Operative Coordination Center of Firefighters (CEMACOB) last year more than 18,000 calls were handled, of which slightly less than 4,000 were services
Source: Ayuntamiento de Murcia