In coordination with EFA, the City shall ensure the rights of users and prevent abusive practices to ensure the provision of public transport service
Murcia City Council will not consent to the change in fares has made public the concessionaire and bonds affecting the lines of districts, funded by the Autonomous Community.
Given the information of the operating company of urban transport Latbus in the sense that it will modify tariffs and eliminate bonuses, Councilman Traffic and Transport, Javier Iniesta has called an urgent meeting with the technical area of ​​the Service Transport in which said illegality of this action and has agreed to "send two letters to the Department of Consumer and EFA to report the intention of the concessionaire to alter the current tariffs unilaterally and remove bonds ".
The aim is "to take legal steps to prevent harm unilateral proposal to Murcia and violation of their rights as users of public transport."
At the same time remind the EFA "full cooperation by the City Council in all actions and measures have to be developed in defense of Murcia."
Councillors also the Consumer and Transport Decentralization and will enable a coordinated manner in the Municipal Offices Consumer Information (in Beniaján, Cabezo de Torres, El Palmar and Saavedra Fajardo, which will centralize all this service) everything you need to advise users and process their claims and complaints about public transportation in the municipality.
They may also send an email to omic@ayto-murcia.es
The City "will not consent to unilateral modifications of the rate system of public transportation so you use all legal means to prevent Murcia adversely affected."
Also, remember that "government is the only competent to establish the tariff regime and concession companies."
Councilman Iniesta recalls that "the elimination of bonds does not affect the urban service of transport of Murcia, whose dealership will start work on 1 October."
Source: Ayuntamiento de Murcia