Portal de Murcia
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On the occasion of the World Day of Consumer Rights, the City Council installs an information booth that will remain open to the public throughout the morning.
Inquiries during the past year, whether personal, telephone or e-mail, amounted to 8,225, between 30 and 40 per day
The Department of Commerce, Organization and Institutional Relations, directed by Maruja Pelegrín, has inaugurated an information booth in the Plaza de Santo Domingo, on the occasion of the World Day of Consumer Rights, which will remain open during this Tuesday, 00 to 13:30 hours
With this initiative, consumers, the public and users are reminded that they have at their disposal four Municipal Offices of Consumer Information, one in Murcia city and three in districts, Cabezo de Torres, El Palmar and Beniaján, "with a view to To minimize the number of journeys and so they can go to the nearest home, "as explained by Pelegrín.
The office of Murcia is located in the street Saavedra Fajardo, in front of the Plaza de Europa with a schedule of attention from 09:00 to 14:00 hours.
Consumer Inquiries and Complaints
In the Municipal Office of Consumer Information (OMIC) Pelegrín has pointed out that all citizens "can formulate their claims, complaints, consultations and complaints about consumption."
In addition, the Councilor for Commerce recalled that consultations during the past year, both personal, by telephone or email, amounted to 8,225, between 30 and 40 per day.
Almost all were resolved at the same time of being raised, providing the appropriate information.
The mayor has qualified that "the establishments and also the services provided at home, are obliged to deliver the sheets of claims to the user who requests them and in the establishments a poster must be displayed stating their existence"
Source: Ayuntamiento de Murcia
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